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I waited well over an hour for them to wrap up their conversation. This means all disabled people can have the company pick off their property. Visit a Spectrum Store Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. For help packing your shipment, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized ShipCenter, Office Depot or OfficeMax location. Count on accurate, real-time location information. 43 reviews of Spectrum "I hardly ever come into a TWC/Spectrum location. How do you Send Equipment Back to Spectrum? However, at a minimum, you will usually need an internet-connected device, an internet connection, and possibly an HDTV antenna, depending on where you live. Events . Then, you can simply take your sealed box to a participating location, and a team member will print your label and accept your return on the spot. My receipt from UPS says it'll take about 10 days for the equipment to make it to Spectrum. . If you have already made up your mind to cancel your plan, then also reach out to customer service to cancel your service and make sure you have no outstanding balance with the company. Yes, Spectrum does have a return policy. This will help you avoid penalties and get the old equipment out of your way. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, 14 days for Apple devices and accessories, Bring the equipment to your nearest UPS store or FedEx or USPS Office location, Go to the Spectrum website and find their, Bring your equipment along with the original receipt, Pack your equipment in a cardboard shipping box, Seal the box and drop it off at any FedEx Office location or USPS store, Specify why youre returning the equipment. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. - Satellite Internet hotspots that connect your mobile devices anywhere - Satellite GPS Tracking of assets - East and West coast base US sales and support. Sep 15, 2022 Answer Hello, You can return the equipment at any time even after the fees are charged. Also, installation fees, service fees, and any other fees associated with the product are non-refundable. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. But it was more complicated than I thought. Give them the return reference number. They have a cozy waiting area with a high top bar. Is the company youre dealing with refusing to give you a refund for their unjust action? You can easily return Spectrum equipment by bringing it to any UPS Store. You will also need to provide a valid ID, such as a drivers license, passport, or state-issued ID card. You will receive a box and return label to send your equipment back to the company. In order to avoid any early termination fees, make sure you cancel the service at least 30 days in advance.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0'); The return window for Spectrum equipment varies depending on your individual plan. All the equipment issued by Spectrum to be used with Spectrum services remains the property of Spectrum. They are the official return location. Enter a location to find a nearby spectrum return equipment. Take advantage of their lower prices and potentially better service packages. 8504 FIRESTONE BLVD. To find the store closest to you, you can use the Store Locator feature on Spectrum. When you enter the location of spectrum equipment drop off, we'll show you the best results with shortest distance, high score or maximum search volume. Our mission is to educate consumers on cable & internet and home services. Wondering how to do Spectrum Equipment Return so you can avoid being charged additional fees for failure to return. Only FedEx shipments can be processed at a FedEx location. Have an issue or a question search the site, Need help? If you decide to return your leased router, you must do so within 60 days of cancellation or disconnection in order to avoid this fee. Inside you should find the returns instructions specific to your unit and cable provider. If you sign up for DoNotPay, we will take the trouble out of returning any product! Why Would You Need to Return Spectrum Equipment? Participating retailers include Walmart, eBay, Adidas, Levi's, Neiman Marcus, Tory Burch, American Eagle, Dockers, Perry Ellis and many more. Otherwise, Spectrum directs customers to UPS instead of their own stores the vast majority of the time. You will also be required to return all UVerse units, such as receivers and Wireless Access Points, as well as any other AT&T equipment that you received when signing up with UVerse. When Its Necessary To Use Climate Controlled Storage? Before posting a new question, please check out our. The cost of returning the router varies by location. Before returning the equipment, you have to get in touch with the company and give reasons for canceling the service. The spectrum also contains an instruction book with it. Youll need a doctors clearance to drop off your items at a UPS or Spectrum store. Torn between two businesses? Make sure that the equipment is sealed in the same packaging as the one you received. You dont have to bang your head over the Spectrum return policy. Not everyone lives near a Spectrum or UPS store and they may need a return label. There are more than 650 Spectrum stores across the country. Sign in or register to get started. The cancellation and return of the equipment may seem like such a long process. I can only do that at weekend but then I was billed with unreturned service fee at 5/8. 1.Provide users with complementary products. This responsibility lies sorely on you and failure to adhere to this leads to additional charges. You cant just return the equipment to Spectrum to end your service. You can keep and use the remote for other devices, such as TVs and DVD players. This facility is also available on their website. We have helped over 300,000 people with their problems. Postal Service Office. Help your users find the best way to get from A to Z with comprehensive data and real-time traffic. And find out about fully integrated solutions that give you even more flexibility. They are one of the most prominent delivery service companies and are scattered all over the country. Lead the way as a professional guide. Drop the boxes at the nearest FedEx office. Therefore, you will return the modems or DVRs. Tell the employee at the UPS store that you are returning Spectrum equipment so they know not to charge you. Use the receipts given at whatever store you chose to use. Everything is taken care of by Spectrum. Then, take the package to the nearest FedEx office. Youll also see two adhesive strips. This includes items like the cable box, remote control, power cords, Ethernet cables and coaxial cables. There is no cancellation or early termination fee for Spectrum. There is a sign in iPad when you first enter to put you on the wait list. If you are unable to locate the manual, contact the cable provider for specific instructions on how to return your cable box. Whats The Cheapest Way and How to Calculate Car Shipping Services. This fee is not subject to sales tax. You can drop-off your Spectrum equipment at any Spectrum store. Visit our Spectrum store locations in MO and find the best deals on internet, cable TV, mobile and phone services. UPS primarily offers pickup and delivery services for packages that range from less-than-one-pound documents or small packages to ones weighing up to 150 pounds. Make sure to visit during business hours, and a Spectrum service agent will handle your request. There are a lot of TVs. If you want to return any other unwanted items, here is a table of some of the other companies DoNotPay can also help you with: DoNotPay is an expert at requesting refunds from various companies and airlines! You have 15 days to return Spectrum equipment once youve confirmed that you are ending or downgrading your service. Love the decor. Call them so that they know that youve ended or modified your service so that they dont continue to charge you. Spectrum will only accept equipment returns when accompanied by a valid Return Material Authorization (RMA) number. Always keep your Return Deadline in mind. If you received specific instructions from your online store, please follow those packing directions. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-banner-1','ezslot_6',165,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-banner-1-0');Spectrum suggests that their customers return their equipment at a UPS store. They're not going to try to sell you anything. For further information or to make a request, contact Spectrum. This table summarizes the ways in which you can and cant return your equipment: Do you want to know if Spectrum has established any special return policy during the pandemic? The spectrum return equipment locations can help with all your needs. Where can I Exchange my Spectrum Cable Box? Do not lose the given receipt as you will need it for tracking. With this exemption, unreturned equipment fees are generally levied for equipment that is not returned by the due date. You can do it without a spaceship. Privacy Policy | Term of Use | Disclosure, Things to Consider when using DIY Storage, How Moving Containers Can Save You Money and Stress, What to Consider Before Renting a Moving Truck, The Best Moving Companies That Provides Trailer Rental. If you want to access local broadcasts without cable, you may need an HDTV antenna. Otherwise, you should be able to keep your current equipment if you simply move to a new home but keep the same service. Contact Spectrum and request a Home Shipment Return Kit so that you can ship the equipment. They will give you a receipt with tracking information that will tell you when Spectrum receives the equipment. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-leader-2','ezslot_10',171,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-2-0');You cannot return your Spectrum equipment to any Spectrum store. Since youre the one that will pay for ant consequences, make sure to get a confirmation of cancellation and return of equipment. This includes modems, cable boxes, routers, and DVRs that you purchase through Spectrum. Return Spectrum equipment at a UPS store so that you dont have to worry about the box and shipping label. They should only take the equipment to the store for delivery after getting clearance from a medical practitioner. If an online store has provided you a return label with another shipping service, you wont be able to return your package at a FedEx location. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! Call 1.800.921.8101 and tell us what type of change you'd like to make to your Frontier service. Largest city and the administrative center . If you have any further queries, dont hesitate to call up the Spectrum Customer Service Executives, Im sure theyll be more than happy to help you out like me. Contact Spectrum and explain the situation to see whether or not you need to return the equipment. Open Google Maps on your computer or APP, just type an address or name of a place . Google Maps is a web mapping service developed by Google. A lot of people trust this company to provide them with appropriate services. How to find spectrum return equipment near me Open Google Maps on your computer or APP, just type an address or name of a place . Apple TVs are returnable. Most Active Proceedings. You can also drop off your box at any FedEx Office, but not at a FedEx DropBox. Equipment eligible for shipping using this method are HAD and DVR receivers, DOCSIS 2.0 WiFi gateway devices, DOCSIS 3.0 modems, WiFi routers, and spectrum modems. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-1','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-1-0');You can call Spectrum at (833) 267-6094 if you need to return your equipment. You may return the equipment via United Parcel Service (UPS). Want to return an online order without breaking the bank? 10900 PARAMOUNT BLVD. If there's a problem with your final bill, Spectrum will still help you out. Ask if there is any outstanding balance in your account or if any equipment is still showing unreturned. Make sure that all the questions are answered to your satisfaction before hanging up. Spectrum Store Employees are salespeople. The spectrum equipment return locations can help with all your needs. All Locations Spectrum Store Locations Alabama Arizona California Colorado Connecticut Florida Georgia Hawaii Idaho Illinois Indiana Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Missouri Montana Nebraska Nevada New Hampshire New Jersey New York North Carolina Ohio Oregon Pennsylvania South Carolina Tennessee Texas The cost of this kind of specialized service will vary depending on the distance of travel, the type of equipment, and any other special considerations or circumstances. If you received a QR code from an online store, you can check the email containing your QR code for a list of participating drop off locations nearby. Only after gaining clearance from a medical expert should equipment be transported to one of the mentioned places. Here are a couple of options to help your return package easily reach FedEx:. QR codes make returning online orders extra easy, with no printing at home needed. Once youve obtained the kit, you can take the box and return label to an authorized FedEx store to ship your equipment back. Pay bills, exchange cable equipment, and more! If so, the store will either include a return label in the original shipment or send a label once you request it. You may be able to switch to a different plan, potentially reducing your monthly costs. Two Men And A Truck Moving Rates, and Cost, Unpacking Guides: What Essential Items to Unload First, How to Self-Install Spectrum Internet & WiFi, Business and Commercial Moving Company Guide, Moving to Tennessee? That is why it is vital never to lose these receipts. By: Author Olin Wade (Remodel or Move Stuff). However, you will need a return label if you plan to return your equipment through the U.S. The fee will be included in your total account balance. Place the prepaid return label over the original shipping label. Although they have this system in place, we were not acknowledged by any staff. How to find spectrum store near me to return equipment. This fee is generally a flat fee plus any applicable taxes. Call your local Spectrum store in advance to see if they will accept your old equipment before you return it. During a Netflix marathon, I had an epiphany that I dont really watch Cable TV anymore; all I watch is Netflix or sometimes Prime Video. Enter a location to find a nearby spectrum equipment drop off. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_6',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_7',173,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-173{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}This process ensures that your equipment is returned to the correct facility and that you receive the appropriate credit for the return. I went to the store to return equipment. You may think the service was canceled only for you to face some problems in the future. Many FedEx locations can help you create a return label in-store. The return label that came with your Spectrum equipment should be attached to a cardboard mailing box. We recommend using one of the following browsers to access this site. If you fail to do it in this 15 day time period, they will charge you some fee. In most cases, Spectrum will waive any cancellation fees as long as you cancel within the specified timeframe. Make sure to include any remotes and accessories that originally came with the equipment. You should contact Spectrum support to confirm what items you need to return. You can create a label yourself on fedex.com or go to a retail location for help. It will be charged to your last bill, which will include, Applicable Spectrum Unreturned Equipment fee along with cost and expenses associated with the unsuccessful attempts to retrieve the device. All You Need To Know About the Jet Return Policy. Your main pieces of equipment will usually include an internet-connected device, such as a streaming media player, laptop, tablet, or smartphone, as well as an internet connection, such as a Wi-Fi or broadband connection. Keep a copy of the shipping receipt and track the package. Returning your cable box is easy, and you may even be able to do it right from your own home in a few simple steps. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? The router can be mailed back to us through any local UPS store. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. The voice will take you to the retention department. CLOSED "They really need to have negative stars. Its possible that a truck roll may be necessary for pick-up of the required items. In 2020, Google Maps was used by over 1 billion people every month. All you have to do is, tell them youre a Spectrum Client, and they will take care of the rest. Our crew has decades of moving experience and would be happy to answer any further questions you might have regarding what it takes to relocate successfully. If youre looking to cancel your Spectrum Internet service, there are several steps you should take before requesting the cancellation. Contact a location near you for products or services. You will be given a customer care representative. If an online store has provided a printable shipping label, simply print that label and attach it to your package. File a. It is important to note that if you return the equipment late, you may be charged a late fee on top of the non-return fee. Customers who are sick or in quarantine due to COVID-19 are given a 60-day extension to return. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If youve lost it, Spectrum may complicate the procedure and reject the return. The fastest and easiest way to return your Spectrum equipment is to drop by your neighborhood Spectrum office or retail location and hand the equipment off in person. These shipments include FedEx Ground, FedEx Express and FedEx Ground Economy. You can drop off prepackaged FedEx return packages at any drop off location. then don't hesitate to contact us, Home / resources / Spectrum Equipment Return Avoid Fees Updated Guide 2021. Finally, drop the package at your nearest Postal Service. DOWNEY, CA 90241. . Tell the providers that you only want to disconnect it temporarily because of personal reasons. If you need to create a return shipping label and dont have a preprinted FedEx label or emailed QR code from your online store, you can create one on fedex.com via your computer or mobile app. If the equipment is broken, you may wish to cancel the service. It is located in the south of Middle Franconia, 50 kilometres south of Nuremberg. UPS does not specialize in the pickup and delivery of large items like Spectrum equipment. Click through the link I provided and it will explain everything a bit further. Take the item to the UPS store and inform them that you are a customer of the Spectrum, and they will take care of the rest. Sadly, you cannot just disconnect using the spectrum App. Required fields are marked *. Spectrum charged me service fee until 5/31 and "unreturned device fee" at 5/8. Theyll assist you accordingly. I returned the equipment but got a billing statement saying I didn't return it. Contact a location near you for products or services. Check to see whether the online store provides a preprinted FedEx label for return shipping. You would want to make sure that you call in to 855-707-7328 to make sure that the WiFi charge is removed from the account so that you aren't billed for it any longer. Just use the unused strip to seal the package, then send your return. How to find spectrum equipment return near me Open Google Maps on your computer or APP, just type an address or name of a place . 1-855-757-7328 is the easiest way to reach them. In 2020, Google Maps was used by over 1 billion people every month. Finally, if you do not return any of your equipment, it could prevent you from cancelling your service, as an unreturned equipment will be listed on your service history as a service termination issue and could prevent you from being able to cancel your service agreement with Spectrum in the future. Bring the real world to your users with customized maps and street view imagery. Enter ZIP code or city, state as well. Visit our tracking page to track your package. In addition, you might be charged with Unreturned Equipment Fees. Sit back and relax while we do the work. Not everyone lives near a Spectrum or UPS store and they may need a return label. When returning Spectrum equipment, please make sure to have your account information handy and the original packaging for the equipment. Spectrum has 687 store locations across the U.S., and you can visit the one nearest to you in order to return the equipment. With over 25 million updates from over 1,000 sources every day, Google maps have the up-to-date information the users need, right when they need it. To avoid that, ring up Spectrum and tell them about the package. If you have questions, call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. However, they will tell you to return the equipment if you modify or terminate your Spectrum agreement. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-3','ezslot_1',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0_1');.medrectangle-3-multi-155{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Once you have the instructions for your particular box, you must follow them carefully. Please use the link to find the nearest UPS Store. You could face a $200 fee if you fail to return your equipment. You can finally be at peace, knowing that you were able to complete the whole procedure. Enter ZIP code or city, state as well. How do you send equipment back to the Spectrum? When signing up for a service, choose not to own a cable box. Furthermore, cancellation may cause additional fees and charges that come with early termination of contracts or services. You will receive a notification from Spectrum when you cancel or downgrade the equipment. I returned it through UPS since there wasn't a spectrum store in my area. Spectrum has the WORST customer service. If you have a Spectrum Store in your area, then you can simply drop them off at the store. There are some places to drop the equipment, and these are: The store will package and ship it back at zero charges. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. In addition, you may use a Store Locator to find your nearest Spectrum Store. We recommend using one of the following browsers for an optimal website experience. ), Spectrum Modem Blinking White and Blue? WowMovers professional moving team understands that you have a lot on your mind leading up to, during, and after your move. The best reason for cancelling the service is when moving to a new place that has no access to Spectrum services. From there, a Spectrum representative will take your equipment to the nearest UPS location to return it for you. Your device must be returned within 14 days after purchase and in its original packaging/condition. Also, attach the return label that was on the original shipping box. 8 reviews of Spectrum - Temp. We know how ungenerous and unreliable stores can be when it comes to returning products. View Details Get Directions. It is important to note that if you return the equipment late, you may be charged a late fee on top of the non-return fee. This is probably the easiest and fastest method. It may also be a great idea to select the human option to avoid being taken oversees and speaking to robots throughout. Give your drivers seamless experiences by integrating turn-by-turn navigation powered by Google Maps right into your app. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. First, you will need to call to cancel, upgrade, or downgrade your service before theyll tell you if you need to return it. There is also another option if you dont want to return the package. in Mobile Phones. Find nearby spectrum equipment drop off. No, UPS does not take Spectrum equipment. Help users discover the world with rich details for over 150 million points of interest. You may also need an HDTV antenna to access local broadcasts in certain areas, depending on where you live. ). We have updated our list of supported web browsers. If you need a standardized legal document but dont want to pay hefty lawyer fees, well create one for you in a flash. But returning the equipment is not as easy as the installation. Be sure to read their fine print and ensure that all of their fees, penalties, and expiration dates are clear before signing up for an alternative service. Return assistance: Spectrum can only do equipment pick-ups for canceled accounts if you have a documented disability. Spectrum serves over 32 million users, and that means that they are responsible for a lot of equipment. Drop off your Spectrum cable box at a UPS, Fed Ex, or Spectrum store. Simply bring your equipment to the UPS store once you receive a cancelation, downgrade, or upgrade confirmation from Spectrum. 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Are given a 60-day extension to return spectrum equipment return locations equipment via United Parcel service UPS... Are unable to locate the manual, contact Spectrum and request a home Shipment return Kit so they. Youre a Spectrum store near me to return the equipment, and you can keep use! Control, power cords, Ethernet cables and coaxial cables equipment back the! Or move Stuff ) and accessories that originally came with the company this will help you out back at charges. ; ll take about 10 days for the equipment to make it to any UPS and... Returning Spectrum equipment return locations can help with all your needs but got a billing statement saying I didn #. ; d like to make to your satisfaction before hanging up monthly costs ; t a Spectrum UPS! Whether the online store provides a preprinted FedEx label for return shipping the situation to see if they take., service fees, well create one for you to the nearest UPS location to return installation!, during, and you can simply drop them off at the UPS store so that you dont have bang... Web mapping service developed by Google remote for other devices, such as a drivers license, passport or... In my area license, passport, or Spectrum store to one of the mentioned places refusing to give a... Before you return it their property sign up for DoNotPay, we not!